Terms & Condition

Terms and Conditions Regulating the Use of This Site

Introduction

This site www.queensenglishediting.com is owned and maintained by Queen's English Editing. Any references to "we," "us," "our," "I" refer to Queens English Editing. The Services are completely offered and provided by Queen's English Editing.

Your access to and use of www.queensenglishediting.com (hereafter referred to as "this Site") is subject exclusively to these Terms and Conditions. You will not use this Site for any purpose that is unlawful or prohibited by these Terms and Conditions. By using this Site, you fully accept the terms, conditions, and disclaimers contained in these Terms and Conditions. If you do not accept these Terms and Conditions, you must immediately discontinue your use of this Site.

Change of Use

Queen's English Editing reserves the right to change or remove (whether temporarily or permanently) this Site or any part thereof without notice, and you confirm that Queen's English Editing shall not be liable to you for any such change or removal; and change these Terms and Conditions at any time. Your continued use of this Site following any such changes will be deemed as your acceptance of such changes.

Cybersecurity Concerns

While we use antivirus software and endeavour to ensure that all files originating from this Site, or via email correspondence or any other communications with us, are free of known computer viruses, we make no warranty or guarantee that such files are virus free.

We strongly advise recipients to check all emails, attachments, and other files before accessing them, and all risk of virus contamination remains the sole responsibility of the recipient.

Confidentiality

We respect the privacy of your personal information. Your personal information will not be passed onto any third party. Queen's English Editing will endeavour to keep all submitted information and files strictly confidential. However, online communications carry inherent risk; therefore, the security of your files remains your sole responsibility. Queen's English Editing and its editors employ third-party software, including, but not limited to, Microsoft Word, Google Drive, and Gmail. While this software is considered secure, Queen's English Editing cannot be held liable for any security breaches or other issues that the providers or users of such software may experience. Client files are automatically deleted from our database 30 days from the date of return to the client.

Hyperlinks to Third-Party Sites

This Site may include links to third-party sites that are controlled and maintained by others. Links to third-party sites do not constitute certification of such sites, and you acknowledge and agree that we are not responsible for the content, availability, or security of any such third-party sites.

Copyright

All copyright and trademarks and all other intellectual property rights in this Site and its content (including, without limitation, the design, text, and graphics, and all software and source code connected with this Site) (together, the "Content") are owned by or licensed to Queen's English Editing or otherwise used by Queen's English Editing as permitted by law.

In accessing this Site, you agree that you will access the Content solely for your personal, non-commercial use. None of the Content may be downloaded, copied, reproduced, transmitted, stored, sold, or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying, and/or printing of pages of this Site for personal, non-commercial, home use only.

Disclaimers and Limitation of Liability

This Site is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made, and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.

To the extent permitted by law, Queen's English Editing will not be liable for any indirect or consequential loss or damage whatsoever (including, without limitation, loss of business, opportunity, data, or profits) arising out of or in connection with the use of this Site.

Queen's English Editing makes no warranty that the functionality of this Site will be uninterrupted or error free, that defects will be corrected, or that this Site or the server that makes it available is free of viruses or anything else, which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Queen's English Editing for death or personal injury arising from the negligence of Queen's English Editing or that of its employees or agents.

Indemnity

You indemnify and hold Queen's English Editing and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs, and other expenses in relation to any claims or actions brought against Queen's English Editing arising out of any breach by you of these Terms and Conditions or any other liabilities arising out of your use of this Site.

Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, then such Term or Condition shall be severed, and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Modification

We reserve the right to change any part of these Terms and Conditions without notice, and your use of this Site will be deemed to constitute your acceptance of the revised Terms and Conditions. We advise users to frequently review these Terms and Conditions. Queen's English Editing has complete discretion to modify or remove any part of this Site without warning and without any liability arising from such action. By purchasing services from Queen's English Editing, you agree to these Terms and Conditions.

Limited Warranty

Queen's English Editing's aim is to reduce the number of errors present in your text document. While we take reasonable measures to ensure the quality of our work, it is unlikely that it will be possible for us to remove all the errors that may be present in your final document. Our editors are human and therefore subject to human error. By ordering Queen's English Editing's services, you acknowledge that editing is a subjective undertaking and that our staff are capable of both forming and overlooking errors. You are solely responsible for the use of any version of your edited document for any purpose, such as submission, publishing, or printing. This includes, but is not limited to, any financial, brand, and other consequences of any such errors.

Limitation of Liability

In no circumstances will Queen's English Editing be liable for any indirect, special, or consequential damages, including any loss of business, revenue, clients, or data, in relation to your use of this Site or any material returned by us. Nothing within these Terms and Conditions will operate to exclude any liability for death or personal injury arising as result of the negligence of Queen's English Editing, its staff or agents. If you are dissatisfied with any Queen's English Editing material, or with any of these Terms and Conditions, your only available option is to discontinue using our services. In some circumstances, refunds or partial refunds may be offered, but any such recourse is at our sole discretion.

Academic Liability

Queen's English Editing acknowledges that academic evaluation of work depends on considerations beyond our control. We cannot be held legally or otherwise responsible for any disappointing and/or unsatisfactory outcomes, howsoever arising, including as a result of the negligence or alleged negligence of our editors or staff.

Use of the Term "Guarantee" or "Guaranteed"

Use of the term "guarantee" or "guaranteed" on this site or in communications with Queen's English Editing refers to our undertaking to deliver certain standards of service based on our own internal evaluations. Our "guarantee", should we decide that we have failed to meet these standards, may be a sum equivalent to a partial or full refund, at our sole discretion, of the original amount paid by the client to engage the service. In no circumstances will the refund of monies exceed the original fee paid for the service. Refunds and partial refunds remain at our sole discretion.

Plagiarism and Copyright Infringement

It is your sole responsibility to ensure that your work does not breach anti-plagiarism or copyright guidelines.

Purchases/Payments

Payment must be received in full before any work will commence. Your completed work will be returned to you electronically via email; no hard copies will be posted to you. It is your responsibility to ensure that you provide correct contact details so that we can return your work.

Order Completion Times/Delivery Times

We reserve the right to extend the order deadline if the editor believes that the document in question requires an "above average" number of amendments, which will require additional time to complete. While we make every effort to meet our stated turnaround times, in some instances, circumstances beyond our control may make it impossible to do so. Such circumstances include technical failures or personal issues on the part of the working editor. In ordering this service, you acknowledge that, in rare instances, an order may be delivered later than the scheduled delivery time (also listed as the "return time" or "turnaround time"). In such circumstances, we may offer a partial or full refund, at our sole discretion, which represents our "guarantee", but we accept no responsibility for any damages or losses incurred due to any such late delivery.

Refunds

Refunds and partial refunds may be offered, at our discretion, in certain circumstances. If you are not entirely satisfied and can cite reasonable justifications, contact manuscript@queensenglishediting.com detailing your complaint. A full or partial refund may be agreed upon, provided you can supply justifiable reasons for dissatisfaction with the service you have received. We reserve the right to take action to address any concerns you may raise before offering to provide a refund. Any decisions as to the nature or extent of such corrective actions or refunds remain at our sole discretion.

Warning

All the information presented in this Site does not constitute advice and should not be relied upon in making, or refraining from making, any decision.